Terms & Conditions
Last updated: 1st August 2026
Welcome to Ebenezer Printing House. These Terms & Conditions govern your use of this website and any purchases, enquiries, or services accessed through it. By using this website, you agree to be bound by the terms below.
1. Acceptance of Terms
By accessing and using this website (“Site”), you agree to abide by these Terms & Conditions. If you do not agree with these terms, please do not access or use this Site.
2. Intellectual Property
All copyright, trademarks, design rights, patents, and other intellectual property rights, whether registered or unregistered, on this Site belong to Ebenezer Printing House, hereinafter referred to as the “Publishing House,” and/or relevant third parties.
The Publishing House reserves all rights in its content, materials, designs, branding, publications, and online services. Nothing in these Terms & Conditions grants you any right or license to use any trademark, design right, copyright, or other intellectual property owned or controlled by the Publishing House or any third party, except as expressly permitted in writing.
3. Usage of Site
The content of this Site is provided for your personal and non-commercial use only. You agree not to distribute, publish, transmit, modify, reproduce, display, create derivative works from, or exploit any materials or content on this Site without prior written permission.
You also agree not to use this Site in any way that may damage, interrupt, impair, or reduce the functionality, security, or performance of the Site.
4. Book Purchases
All book orders placed through this Site are subject to availability and confirmation. We make every effort to ensure that product descriptions, prices, availability, and other information displayed on the Site are accurate. However, we cannot guarantee the availability of any particular product at all times.
The Publishing House reserves the right to refuse, cancel, or limit any order where necessary, including in cases of pricing errors, stock unavailability, suspected misuse, or technical issues.
5. Pricing
All prices listed on this Site are in Indian Rupees unless otherwise stated. Delivery charges, taxes, or other applicable fees may be added to your total order value at checkout or as communicated during order confirmation.
Prices may be changed at the discretion of the Publishing House without prior notice.
6. Returns and Refunds
Returns, refunds, or exchanges are available only for physical books that are received in damaged, defective, or incorrect condition, provided the request is made within 7 days of receipt.
To be eligible for a return, refund, or exchange, the book must be unused, unread, and returned in its original condition and packaging, along with proof of purchase. Books that show signs of use, reading, handling damage, writing, folding, stains, or any other condition not caused by the Publishing House will not be eligible for return, refund, or exchange.
Digital products, downloadable materials, customised print orders, personalised publications, and services already completed are non-refundable.
The Publishing House reserves the right to approve or reject any return, refund, or exchange request after reviewing the condition of the product and the nature of the request.
7. User Conduct
You agree not to use this Site for any unlawful, harmful, fraudulent, abusive, or disruptive purpose. You must not attempt to gain unauthorised access to any part of the Site, interfere with its operation, upload harmful code, or use the Site in a way that affects other users or the Publishing House.
8. Limitation of Liability
The Publishing House will not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages resulting from the use of, or inability to use, this Site, its content, products, or services.
While we take reasonable care to maintain the Site and its information, we do not guarantee that the Site will always be available, error-free, secure, or uninterrupted.
9. Privacy Policy
Your use of this Site also signifies your consent to the Publishing House’s Privacy Policy. The Privacy Policy explains how we collect, use, store, and protect personal information submitted through this Site.
You may review the Privacy Policy at any time by clicking the “Privacy Policy” link on the Site.
10. Modification of Terms
Conditions at any time. Any changes will be posted on this page with an updated effective date.
Your continued use of the Site after such changes are posted constitutes your acceptance of the revised Terms & Conditions.
11. Governing Law
These Terms & Conditions are governed by the laws of India. The parties agree that the courts in Mumbai, Maharashtra, shall have exclusive jurisdiction over any disputes arising out of or relating to this Site, its services, or these Terms & Conditions.
12. Severability
If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall continue to remain in full force and effect.
13. User Account Registration and Security
If you choose to register for an account on this Site, you are responsible for maintaining the confidentiality of your username, password, and account information. You agree to accept responsibility for all activities that occur under your account.
You agree to provide true, accurate, current, and complete information when creating or updating your account.
While the Publishing House takes reasonable care to protect user information, it shall not be liable for loss, misuse, unauthorised access, or disclosure of information resulting from circumstances beyond its reasonable control.
14. Dispute Resolution
In the event of any dispute arising out of or in relation to this Site, its products, services, or these Terms & Conditions, the exclusive venue for resolving such dispute shall be the courts in Mumbai, Maharashtra, India.
15. Third-Party Links and Services
This Site may contain links to third-party websites, applications, services, products, or content. These third-party links are provided for convenience only.
The Publishing House does not investigate, monitor, verify, or endorse the accuracy, appropriateness, legality, or completeness of third-party websites or content. We are not responsible for any loss, damage, or issue arising from your use of third-party websites, services, or content.
16. Termination of Use
The Publishing House may, at its sole discretion, suspend or terminate your access to the Site or any user account at any time, without prior notice, if it believes you have violated these Terms & Conditions or misused the Site.
You remain personally liable for any orders placed, payments due, or obligations incurred prior to such termination.
17. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Ebenezer Printing House
Dadar, Mumbai, Maharashtra, India
Email: ephsam@gmail.com
